Order Tracking
Use the dispatch information sent to the email address used at checkout to follow your order.
Tracking information
Where tracking is available for an order, the relevant information is provided after dispatch. If you need help locating an order update, please contact us.
Need help with an order?
Email support@brownspetshop.com or call +44 1241 873280 and include:
- Your order number
- The name used for the order
- The email address used at checkout
- Your delivery postcode
Delivery timing
Orders are normally processed within 0–1 business day. Estimated transit time after dispatch is 2–4 business days.